If you have concerns about a member of the NCH, you can communicate your concerns to the NCH by making a Standards Enquiry by email to the Standards Officer.
NCH Standards Enquiry Procedure
The aim of the Standards Enquiry Procedure (SEP) is to;
- Process information received by the Standards Officer of the NCH in an appropriate and timely manner
- Provide a framework within which the Standards officer can decide if the NCH Public Protection Procedure needs to be invoked
The SEP is carried out by the Standards Officer of the NCH. The NCH publishes a Code of Conduct, Performance and Ethics and expects members to adhere to the Code in their work as a hypnotherapist and in resolving ethical dilemmas.
The NCH does not determine allegations about the commercial aspects of its members.
The NCH will only consider information that a member has behaved contrary to the Code of Conduct, Performance and Ethics.
The emphasis of the SEP is on informality, education and support to individuals and members with the objective of resolving problems quickly, simply and fairly.
If the enquiry is not within the remit of the NCH, this will be communicated.
The Standards Officer will process the information in accordance with the SEP and a resolution will be sought. In the case the Standards Officer considers there may be evidence of a serious breach of the Code of Ethics and Conduct, the Public Protection Procedure may be invoked.
Please note: The NCH is not responsible for any expenses incurred by any individual in connection with any stage of this process.
NCH Public Protection Procedure
The objective of the NCH Public Protection Procedure is to protect the public by providing an effective and meaningful procedure for complaint against NCH members committing misconduct, and to protect the name of the profession of hypnotherapy as conducted by the members of the NCH.
The Standards Officer of the NCH invokes the Public Protection Procedure after seeking a second opinion from a Director of the NCH, in the course of the implementation of the Standards Enquiry Procedure, once a breach of the Code of Conduct, Performance & Ethics has been determined to be misconduct.
Examples of misconduct might include but are not limited to:
- working under the influence of alcohol
- having sexual relationships with clients
- a lack of competence (not having the required skills and knowledge)
- an arrest, caution or conviction for an offence in the UK (or somewhere else for an offence that would be a crime if it were committed in the UK). Examples of such offences might include theft, violence, child pornography
- physical or mental health problems
- a decision by another health care regulator.